Introduction

Clean India Project (“we,” “us,” or “our”) operates the website services.cleanindiaproject.com. This Privacy Policy explains what information we collect, how we use it, and what rights you have over your data.

By using our website or booking any of our services, you agree to the practices described in this policy.

What Information We Collect

We collect information you provide directly to us, including:

• Full name
• Email address
• Phone number
• Service type requested
• Location/city
• Any additional requirements or messages you submit through our contact or booking forms
• Email address submitted through our newsletter subscription form

We may also collect basic technical data automatically when you visit our website, such as your IP address, browser type, device type, and pages visited. This is collected through standard web analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to your booking requests and service inquiries
• Confirm and manage your appointments
• Send you updates related to your service
• Send newsletters or promotional offers if you have subscribed (you can opt out at any time)
• Improve our website and service offerings based on user behavior
• Comply with legal obligations

We do not use your information for any purpose beyond what is needed to provide and improve our services.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with:

• Our cleaning professionals, to the extent necessary to fulfill your booking
• Trusted third-party service providers who assist us in operating our website or delivering our services (such as email platforms or analytics tools), under strict confidentiality obligations
• Law enforcement or regulatory authorities if required by law

Data Storage and Security

Your data is stored securely and is only accessible to authorized personnel. We take reasonable steps to protect your information from unauthorized access, loss, or misuse.

However, no method of transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.

Your Rights

In accordance with India’s Digital Personal Data Protection Act, 2023 (DPDP Act), you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate or incomplete information
• Request deletion of your personal data, subject to any legal obligations we may have to retain it
• Withdraw consent for us to process your data at any time
• Nominate a person to exercise these rights on your behalf in the event of your death or incapacity

To exercise any of these rights, contact us at Bkonopyanov@gmail.com. We will respond to your request within a reasonable timeframe.

Cookies

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

You can choose to disable cookies through your browser settings. Please note that doing so may affect the functionality of certain parts of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before sharing any personal information.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected such information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we handle your data.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to us:

Clean India Project

Email: Bkonopyanov@gmail.com 

Phone: +91 82601 38149 

Website: services.cleanindiaproject.com