Introduction

These Terms & Conditions govern your use of the Clean India Project website (services.cleanindiaproject.com) and any services you book through us. By accessing our website or placing a booking, you confirm that you have read, understood, and agreed to these terms.

If you do not agree to these terms, please do not use our website or services.

About Us

Clean India Project is a professional home and office cleaning services company operating across multiple cities in India. We connect households and businesses with verified, trained cleaning professionals.

Booking and Appointments

• Bookings can be made through our website contact form, by phone, or via direct communication with our team.
• All bookings are subject to availability in your city or area.
• Once a booking is confirmed, you will receive a confirmation via phone or email.
• We reserve the right to decline or cancel any booking at our discretion, with prior notice to the customer.
• Please ensure someone is available at the premises at the agreed time to provide access to our staff.

Pricing and Payment

• Service prices are communicated at the time of booking confirmation.
• Prices may vary based on the size of the premises, service type, location, and specific requirements.
• Payment terms will be shared at the time of booking. We reserve the right to update our pricing with reasonable notice.
• Any additional work requested beyond the agreed scope of service may be charged separately.

Cancellations and Rescheduling

• If you need to cancel or reschedule a booking, please notify us at least 24 hours in advance.
• Cancellations made with less than 24 hours notice may be subject to a cancellation fee.
• We reserve the right to reschedule appointments in the event of staff unavailability, emergencies, or circumstances beyond our control. We will inform you as soon as possible in such cases.

Our Responsibilities

We are committed to delivering a professional, high-quality service. Our staff are background-checked, trained, and expected to treat your home with care and respect.

We will:

• Arrive at the agreed time (or notify you in advance of any delay)
• Complete the agreed scope of cleaning to the best of our ability
• Use appropriate cleaning products and equipment
• Treat your property and belongings with care

Customer Responsibilities

To help us deliver the best results, we ask that you:

• Provide accurate information about the size, type, and condition of the space to be cleaned
• Secure or remove any fragile, valuable, or sensitive items before our team arrives
• Ensure our staff has access to water, electricity, and the areas to be cleaned
• Inform us of any specific requirements, allergies, or areas that should not be accessed

Damage and Liability

• We take every precaution to avoid damage to your property. However, in the unlikely event that damage occurs due to the negligence of our staff, please notify us within 24 hours of the service.
• Claims made after 24 hours of service completion may not be considered.
• Clean India Project is not liable for pre-existing damage, normal wear and tear, or damage resulting from items that were not properly secured before the service.
• Our liability is limited to the cost of the specific service session in question.

Use of Our Website

By using our website, you agree to:

• Use it only for lawful purposes
• Not attempt to gain unauthorized access to any part of the website or its systems
• Not post or transmit any harmful, misleading, or offensive content through our contact forms or any other channel

We reserve the right to restrict access to our website for anyone who violates these terms.

Intellectual Property

All content on our website, including text, images, logos, and branding, is the property of Clean India Project and may not be copied, reproduced, or used without our prior written permission.

Third-Party Services

Our website may contain links to third-party websites or platforms. We are not responsible for the content, accuracy, or practices of any third-party sites. Visiting those links is at your own discretion.

Privacy

Your personal data is handled in accordance with our Privacy Policy, which is available at services.cleanindiaproject.com/privacy-policy. By using our services, you also agree to the terms of our Privacy Policy.

Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes arising from the use of our services or website shall be subject to the jurisdiction of the courts in India.

Changes to These Terms

We may update these Terms & Conditions from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.

Contact Us

If you have any questions about these Terms & Conditions, please get in touch:

Clean India Project 

Email: Bkonopyanov@gmail.com 

Phone: +91 82601 38149 

Website: services.cleanindiaproject.com